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Support Center

Connectivity Issues - 23 Sept

Last Updated: Oct 06, 2015 03:28PM UTC
*Update 8:30pmBST*: The connectivity should now be stable in Rival Kingdoms and Samurai Siege. We will continue monitoring the situation with our partner until the issue is completely resolved.

*Update 7:30pmBST*: The connectivity should now be stable in Rival Kingdoms and Samurai Siege. We will continue monitoring the situation with our partner until the issue is completely resolved.

At about 2:47 p.m. BST on Wednesday, September 23, players began reporting connectivity issues in Rival Kingdoms and Samurai Siege that we have determined are being caused by a fault with one of our service providers.

We are aware of the issue and are working hard to resolve it. Our engineers are currently working to restore the game as quickly as possible.  

We will keep players informed via our Twitter accounts  and make an announcement there when the games are available:
We apologise for the inconvenience this may cause and commit to haveing this resolved as soon as possible.

The Space Ape support team

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Update: 6:58 PM: 
No change in status.We are still actively working to resolve the issue with our partner. Please stay tuned for ongoing updates.

Contact Us

support@spaceapegames.com
https://cdn.desk.com/
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