Support Center

Fastlane Account Recovery

Last Updated: Aug 30, 2018 08:48AM UTC
If you need to move your account or restore your account to a device, please contact us using the form below and include the following information:
  • Player Name:
  • Player Level:
  • Approximate Date You Installed The Game:
  • Approximate Last Date you were able to successfully play the game:
  • Approximate dates of any purchases you made from the App Store or the Google Play Store:

To Find Your Google Play Purchases:

Please note to find your in-app purchases on Google Play please do the following:
  1. Go to payments.google.com.
  2. Find Other purchase activity.
  3. Select View purchases. 
  4. Select an order to see your receipt.

To Find Your iTunes Payments

Please visit the link below to learn how to obtain your in-app purchase from iTunes:


Submit Your Account Recovery Request Using This Link

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