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Support Center

Transformers: Earth Wars Announcements

  • Transformers: Earth Wars Contact Us

    Should you need to contact us for help with a technical or billing issue on Transformers: Earth Wars, please c...

    Aug 02, 2016 06:55PM UTC
  • Transformers: Earth Wars Rules of Conduct

    Guidelines We ask that all players abide by the guidelines listed below. We reserve the right to take appropri...

    Aug 02, 2016 06:55PM UTC
  • Loot Link Troubleshooting

    If you are having trouble with redeeming your loot link, please try the troubleshooting steps below: Remember...

    Jan 25, 2017 11:17AM UTC
  • Refunds

    In-app purchases are non-refundable. Our goal is to keep the game fair for all players and we reserve the righ...

    Jan 29, 2017 10:23PM UTC
  • Inactive Commander

    In order for us to replace an inactive Commander the following policy applies: * The Commander of the Allianc...

    Feb 08, 2017 05:44PM UTC
  • Missing Event Prizes (13/03/2017)

    We’re aware of an issue with players not receiving the sufficient rewards from the Bit of a Longshot Alliance ...

    Mar 16, 2017 07:08PM UTC
  • iOS Battle Crash (15/03/2017)

    We're aware of a visual bug which appears to allow you to enter a battle with a mixed squad of Autobots and De...

    Mar 15, 2017 10:22AM UTC
  • How to share crash data with us (iOS)

    If you are experiencing crashes to the desktop on your iOS device, it is possible for you to share the data of...

    Jan 25, 2017 11:18AM UTC
  • Error 31

    If you are having trouble downloading the game and you are getting Error Code 31, please try these troubleshoo...

    Jan 25, 2017 11:17AM UTC
  • Alliance Referral Program Overview (JP and KR)

    Jan 25, 2017 11:19AM UTC

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