Support Center

Transformers: Earth Wars Announcements

  • Android Crash Issue (02/06/2017)

    Our development team is aware of a crash issue that players have been experiencing since updating the game. We...

    Jul 05, 2017 08:03AM UTC
  • Transformers: Earth Wars Contact Us

    Should you need to contact us for help with a technical or billing issue on Transformers: Earth Wars, please c...

    Aug 02, 2016 06:55PM UTC
  • Transformers: Earth Wars Rules of Conduct

    Guidelines We ask that all players abide by the guidelines listed below. We reserve the right to take appropri...

    Aug 02, 2016 06:55PM UTC
  • Loot Link Troubleshooting

    If you are having trouble with redeeming your loot link, please try the troubleshooting steps below: Remember...

    Jan 25, 2017 11:17AM UTC
  • Refunds

    In-app purchases are non-refundable. Our goal is to keep the game fair for all players and we reserve the righ...

    Dec 12, 2017 11:51AM UTC
  • Inactive Commander

    In order for us to replace an inactive Commander the following policy applies: * The Commander of the Allianc...

    Feb 08, 2017 05:44PM UTC
  • Event Leaderboard FAQ

    Please read our FAQs on Wiki: http://wiki.transformersearthwars.com/wiki:events#toc2

    May 22, 2017 12:56PM UTC
  • How to share crash data with us (iOS)

    If you are experiencing crashes to the desktop on your iOS device, it is possible for you to share the data of...

    Jan 25, 2017 11:18AM UTC
  • Error 31

    If you are having trouble downloading the game and you are getting Error Code 31, please try these troubleshoo...

    Jan 25, 2017 11:17AM UTC
  • Transformers: Earth Wars Account Recovery

    If you need to move your account or restore your account to a device, please contact us using the form below a...

    Dec 13, 2017 05:04PM UTC

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