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Support Center

Transformers: Earth Wars FAQs

  • Transformers: Earth Wars Contact Us

    Should you need to contact us for help with a technical or billing issue on Transformers: Earth Wars, please c...

    Aug 02, 2016 06:55PM UTC
  • Transformers: Earth Wars Rules of Conduct

    Guidelines We ask that all players abide by the guidelines listed below. We reserve the right to take appropri...

    Aug 02, 2016 06:55PM UTC
  • Combiner Known Bugs

    We are currently working on resolving two display issues that appear when upgrading your Combiner. We ask that...

    Nov 09, 2016 05:47PM UTC
  • Loot Link Troubleshooting

    If you are having trouble with redeeming your loot link, please try the troubleshooting steps below: Remember...

    Dec 20, 2016 10:29AM UTC
  • Refunds

    In-app purchases are non-refundable. Our goal is to keep the game fair for all players and we reserve the righ...

    Oct 13, 2016 04:42PM UTC
  • Error 31

    If you are having trouble downloading the game and you are getting Error Code 31, please try these troubleshoo...

    Oct 13, 2016 04:43PM UTC
  • Australian Connectivity Issues

    We are aware that some players currently using Optus or Telstra as their connection to the game are experienci...

    Oct 20, 2016 10:21AM UTC
  • iOS Graphic Settings Change (19/10)

    In rare instances some players have experienced crashes while playing the game. To reduce the possibility of t...

    Oct 20, 2016 10:21AM UTC
  • Netherlands Connectivity Issues

    We are aware that some players currently using Ziggo as their connection to the game are experiencing issues d...

    Nov 07, 2016 01:31PM UTC
  • Apple Price Adjustments (20/01/2017)

    Apple has notified us via email that they will be updating prices in the App Store no later than January 24th....

    Jan 20, 2017 02:45PM UTC

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